Privacy Policy

Information We Collect

As you interact with our drawing fundamentals platform, we collect various kinds of information to tailor learning experiences and enhance our services.

Personal Information

We gather details you provide directly when creating an account or reaching out to us. This includes your name, email address, phone number, and any messages sent via our contact forms. When you enroll in our drawing courses, we also collect information about your artistic background and learning objectives.

Usage Data

We automatically collect data about how you use our site and learning platform. This includes pages visited, time spent in various sections, drawing exercises completed, and technical details such as your IP address, browser type, and device info.

Cookies and Tracking

Our site uses cookies and similar tracking technologies to improve your browsing experience, remember preferences, and analyze site performance. You can manage cookie preferences through your browser settings.

• Essential cookies necessary for the website’s functionality
• Analytics cookies to gain insights into user behavior
• Preference cookies to recall your settings
• Marketing cookies for delivering relevant content

How We Use Your Information

Your personal data helps us provide quality educational materials and maintain our drawing platform effectively. We are committed to handling your information responsibly and only for legitimate purposes.

Educational Services

We use your data to grant access to drawing courses, monitor your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective paths for building your drawing fundamentals.

Communication and Support

Your contact information enables us to respond to inquiries, share important course updates, and provide technical support when needed. We may also send occasional newsletters about new drawing techniques, featured artwork, or platform improvements if you’ve subscribed to our communications.

Platform Improvement

Usage data helps us determine which drawing exercises are most beneficial, identify areas where learners struggle, and create new content addressing common challenges. This analysis is conducted in aggregate to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or safeguard the rights and safety of our users and community.

Information Sharing and Disclosure

We enforce strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We partner with trusted third-party service providers who help us run our platform, handle payments, send emails, and deliver customer support. These providers access only the information needed for their services and are contractually obligated to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If Pebble Ridge Path becomes involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will inform you via email and provide details about any changes to how your information is handled.

Legal Requirements

We may disclose your information when required by Canadian law, a court order, or government request. This includes scenarios involving potential safety threats, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information.

Access and Correction

You can request access to the personal information we hold about you and ask us to correct any inaccuracies. We’ll provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal information, and we’ll comply unless we have legitimate reasons to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to your course progress and stored artwork.

Marketing Communications

You can opt out of our marketing emails at any time using the unsubscribe link in each message or by reaching out to us directly. You will still receive essential communications about your account and course enrollment.

Cookie Management

Most web browsers allow you to manage cookies via their settings. You can choose to accept all cookies, block certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect website functionality.

Data Security and Retention

We implement robust security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transfers, protected server environments, regular security audits, and restricted access controls. We employ industry-standard SSL encryption for all data transmitted between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Account data is typically retained for three years after account closure, while course progress data may be kept for up to seven years for educational record purposes.

International Transfers

While our primary operations are in Canada, some service providers may process data in other countries. We ensure adequate safeguards through contractual protections and compliance with Canadian privacy law requirements for international data transfers.

Children's Privacy

Our drawing platform welcomes users of all ages, and we take special care to protect the privacy of younger users in compliance with Canadian privacy laws.

For users under 18 years of age, parental consent is required before collecting personal information. Parents or guardians can review their child’s information, request corrections or deletion, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information we've collected from their child, request its deletion, and deny further collection or use of their child’s information. We provide clear mechanisms for exercising these rights.

If you believe we have inadvertently collected information from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may revise this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes via email or prominent notices on our website.

Minor updates may be posted without individual notice, so please review this policy regularly. The "Last Updated" date at the top indicates the most recent changes.

Your continued use of our platform after policy changes signifies your acceptance of the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.